Submit ›
or
1.2 Based on 11 reviews
Compare to others
Respond to your
customers
  • Customers like
      No items
  • Customers don't like
    • Difficulty in communication 7
    • Deceptive practices 7
    • Service 4
Advanced
search
loading...
More Less

Dishonest company so not use. Ordered sod from them and requested a specific delivery date to find it 2days prior to expected delivery that they needed to reschedule delivery because sod wouldn't be cut or ready. They could not offer any other options to me and then did not refund my money. After disputing it through my credit card company grass4sale.com claims they delivered the product which is a bold faced lie. This company is completely... Read more

Was this review helpful? 1 0

This is the most poorly running & customer unfriendly company I have every dealt with EVER!!!! If you are reading & are questioning whether I am a disgruntled unique case, let me explain why you should never deal with them. By the way, if you read other reviews they have very similar experiences also: - I have been waiting over 1 month for my shipment. Originally , when I place the order on the tracking number it was supposed to be shipped the... Read more

Was this review helpful? 1 0

I was hired by the Operations Manager Chris, and he hired me stating that I would need about 5 to 6 guys on the job! I completed the job in 5 days! Rainy weather and all! This guy sends me a incorrect check , then he cancels it and tells me in not getting anything! Not a Dime! At this point the whole thing seems like a scam! I replay this experience and, this company is the WORST! He paid a personal check and has been in business too long to not... Read more

Was this review helpful? 0 0

I ordered 12 pallets of sod to be delivered on a specific date. I was assured that my sod could be delivered by the date requested. By 3 PM of the day of the delivery I had received no communication from Grass4Sale. I called them no less than 7 times and spent a couple of hours on hold, got disconnected 3 times, was promised someone would call me back twice, and still no one could confirm gnat my delivery was still on schedule. Finally, after... Read more

Was this review helpful? 1 0

Ordered 10 trays of St. Augustine palmetto plugs two weeks ago. I asked many questions after i placed my order. These questions went to support staff. Never got any answers!!! They finally said they would ship Monday, they haven't. It is amazing to me this company is still operating!! How does this company stay in business? Who knows? Wish i would have read the reviews before ordering from grass 4 sale!!! Order elsewhere!!!!!!!!! If you use this... Read more

Was this review helpful? 1 0

If I could rate it a zero I would. Stay away from this company for they are full of just excuses and flat out lies. I have been waiting on 10 pallets of grass to be delivered for almost two weeks now and just got off the phone with them again to check on the status and they made up another excuse. They refunded my money, but cost me a lot of effort, time and third party money by having to have my landscaper postpone my project. Stay away and not... Read more

Was this review helpful? 1 0

I have been going in circles with James Walker and his secretary, Barbara Bonnet over grass that I purchased from his company back in June of this year but never received. The grass was supposed to be available for pickup on June 18th at King Ranch Turfgrass in Arlington.   I received an email on June 17 stating that the grass I  had ordered would not be available for pick up because of the weather and the inability to harvest it.    After I... Read more

Was this review helpful? 1 0

I ordered sod to be delivered and installed at my house in Sandy Springs GA. It was deliverd late and I was charged $2849.48 instead of $2410.90. A refund of $ 438.58 is due and despite several reminders Company does not pay. Further, after installation by Grass4sSale, the sod died in a few months. I had paid for the extended warranty and the Company refuses to replace it as per the warranty. I have sent many reminders by phone and email but to... Read more

Was this review helpful? 1 0

I ordered a pallet of sod and told them to put the pallet in the middle of the driveway as the house was a vacant investment property that I was flipping. The sod was delivered past 11:00pm and when they dropped it off they did extensive damage, they broke a new brick planter and also knocked down a brick wall that lines the property. They admitted liability and said they would fix it in 5 business days. After two weeks they said it would be... Read more

Was this review helpful? 0 0

I could have written this myself. Ordered grass in March, then told it wasn't ready, then suddenly they charged my credit card and emailed us saying it was shipped. When we contacted them they said it wasn't really ready and wont' be for weeks. Been trying to get a refund ever since (6+weeks). They just won't do it and will use all the tricks in the book to avoid dealing with it. Barbara is the only CS rep for this company and seems to work out... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Grass4Sale.
Filing a new complaint about
×